Integration Management
Updated on May 10th, 2024
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Integration Management
- Getting Started with Integration Manager
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General Support
- Alerts
- FAQ
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General Information
- Before turning on your Integration, answer these questions to configure your setup
- Cart Setup Share
- Error sending orders to Zoho Inventory
- Extensiv Integration Management IP Addresses
- Extensiv Integration Management - Return Orders
- Extensiv Integration Management Doesn't Support the Cart I Use
- How Extensiv Integration Manager Handles Errors and Retrying
- How Extensiv Integration Manager's billing cycle works
- Extensiv Integration Management Managed Inventory
- Extensiv Integration Management Support Options
- Extensiv Integration Manager Payments & Billing Access
- Frequently Asked Questions
- Getting Started - Extensiv Integration Manager Fulfillment Account
- Getting Started - Extensiv Integration Manager Merchant Account
- How to set up a merchant (Warehouse Users)
- How to set up a shopping cart connection (Merchant Users)
- How to set up a shopping cart connection (Warehouse Users)
- Known WMS Shipping Issues
- New Integration Checklist
- New or Custom Integration
- Order Charge Field Definitions
- Order Statuses
- Print Shipping Labels
- Product aliases in Extensiv Integration Management
- Schedule Service Frequency
- Sending Bundle or Kit component Products to WMS
- Subscription Orders through Extensiv Integration Manager
- What Does **PII Removed** Mean?
- What is Extensiv Integration Manager?
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Integration Manager How-Tos
- Cancel or Reactivate Extensiv Integration Manager Account
- Enable Pop-ups for Extensiv Integration Manager
- Exclude a Warehouse From Inventory Sync - Disable/Enable Warehouse
- Filter Orders
- Generating HAR File for Support
- How to connect to your Warehouse Management System (WMS)
- How to Export Data from Extensiv Integration Manager
- How to Generate Test Orders in Extensiv Integration Management
- How to Look Up an Order (Merchant Users)
- How to look up an order (Warehouse Users)
- How To Manage Alerts
- How to receive Extensiv Integration Management alerts by email
- How to Resend Order to Warehouse
- How to Resend Tracking to Order Source
- How to Send Shipping Emails From Extensiv Integration Management
- How To Set Timezone
- How to Sign up for a new Extensiv Integration Manager Account
- Item Filters - How to accept or ignore specific products
- Pay Extensiv Integration Manager Account via International Currencies
- Multi-Warehouse Inventory Setup
- SCAC Mapping
- Set Warehouse Address in Extensiv Integration Manager
- Ship Method Mapping
- Understanding the View Product Sync Tool
- Upload Product Aliases
- Wipe/Clear Orders From Extensiv Integration Management
- Partners & Master Accounts
- Troubleshooting
- Extras & Addons
- API Documentation
- Popular Articles
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Order Sources
- 1ShoppingCart
- Amazon Direct Fulfillment
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Amazon Seller Central
- Amazon - Access to Orders.ListOrders is denied
- Amazon - No valid marketplaces
- Amazon Could Not Upload Tracking
- Amazon Inventory Error - An FBA offer already exists on this SKU
- Amazon Inventory Sync Issue
- Amazon Marketplace Alerts
- Amazon Marketplace Extra Fields
- Amazon Marketplace Integration Overview
- Amazon Marketplace Settings
- Amazon orders marked as late even when shipped same day
- Amazon Ship Confirmation Delays
- Amazon Ship Methods
- Error: Amazon MWS Developer Access is About to Expire
- Missing Amazon Seller Central Orders
- Setting Up Amazon Seller Central
- ApparelMagic
- ArcDynamic
- AspDotNetStorefront
- BigCommerce
- BlueCherry
- BrightSites
- ByDesign Freedom
- Centra
- ChannelAdvisor
- Cin7
- ClickBank
- Cratejoy
- CS Cart
- CSV Cart
- Dear Systems
- DemandStream
- DSCO
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Ebay
- Ebay Auth token is expired
- Ebay Error - Variation level SKU should be supplied to revise a Multi-SKU item.
- eBay Integration Overview
- Ebay listings not syncing with Extensiv Integration Manager
- eBay Settings
- How to find "Sales Record Number" in eBay?
- Inventory-based listing management is not currently supported by this tool - Ebay
- Setting Up Ebay
- Using eBay Global Shipping Program
- You've reached the number of items you can list - Ebay
- Ecwid
- Etsy
- Faire
- Feature List
- Forecastly
- Goldbelly
- Google Shopping
- Groupon
- Houzz
- Infusionsoft
- Integral Group
- Joor
- Lightspeed Retail
- Linnworks
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Magento
- Access Denied - Magento
- Invalid api path - Magento
- Invalid carrier specified - Magento
- Magento 1 Settings
- Magento 2 Permissions Error
- Magento 2 Settings
- Magento orders missing products
- Magento Shipment Emails Don't Include Tracking Number
- Setting Up Magento
- Setting Up Magento 2
- SOAP extension is not loaded - Error Message
- Supported Plugins - Magento
- Neto
- NetSuite
- Nexternal
- OnBuy
- OpenCart
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Order Manager
- Extensiv Order Manager Integration Overview
- Extensiv Order Manager Settings
- Extensiv Order Manager Warehouse Name or Warehouse ID error
- Initialize Inventory Sync For New Extensiv Order Manager Products
- Setting Up Extensiv Order Manager
- Setting Up ShipStation as an Order Destination for Extensiv Order Management
- OrderBot
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OrderStream
- CommerceHub Confirmation Error - PO does not exist for this relationship
- CommerceHub Confirmation Error - PO is not in a state where this action can be applied
- CommerceHub Inventory Not Updating
- CommerceHub Orders Late or Not Shipped
- CommerceHub OrderStream Invoices
- CommerceHub OrderStream Settings
- CommerceHub Required Resources
- CommerceHub Walmart.com
- Performing tests inside CommerceHub Testing Portal
- Setting Up CommerceHub OrderStream
- Setting up Merchant SKUs and UPCs - CommerceHub
- Overstock.com
- PayPal
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PrestaShop
- Blank Tracking Number - PrestaShop
- Error pulling mapping code from PrestaShop
- Fatal Error - PrestaShop
- Internal error. To see this error please display the PHP errors. - PrestaShop
- Internal Server Error 500 - PrestaShop
- PrestaShop Settings
- Setting Up PrestaShop
- Shipping Confirmation Error - PrestaShop
- Unexpected HTTP Status 302 - PrestaShop
- Pulse Commerce
- Quickbooks
- Radial
- SalesForce
- Shift4Shop - 3DCart
- ShipStation
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Shopify
- How to Ignore Shopify POS Orders
- Setting Up Shopify
- Shopify - Line Items: must be stocked at the same location
- Shopify - This action requires write_orders scope
- Shopify Filter Order Rules
- Shopify Integration Overview
- Shopify Inventory Not Syncing
- Shipping Method Setup - Shopify
- Shopify Payment Status Info
- Shopify Products say: Unavailable on Extensiv Integration Manager
- Shopify Settings
- SPS Commerce
- Squarespace
- Sticky.io
- Teapplix
- UltraCart
- Uniware ClearConnect
- Unleashed
- Veeqo
- Vend POS
- Vin eRetail
- Volusion
- Walmart Marketplace & DSV
- Wayfair
- Web Shop Manager
- Wish
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WooCommerce
- API key provided does not have write permissions - WooCommerce
- Cannot communicate securely with peer - WooCommerce
- Cannot connect to WooCommerce site
- Conflicting Order Numbers - WooCommerce
- Error adding notes to order - WooCommerce
- Fix WooCommerce Permissions
- Invalid response from WooCommerce
- Setting Up WooCommerce
- Setting WooCommerce Timezone
- Sorry, you are not allowed to create resources - WooCommerce
- WooCommerce Confirmation Methods
- WooCommerce Inventory Sync
- WooCommerce reported a file not found error
- WooCommerce Settings
- WooCommerce Ship Methods
- Xero
- XML Cart
- Yahoo Stores - Small Business
- Zoho Inventory
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Order Destinations
- Amazon MCF
- Amware
- Anchanto
- ApparelMagic OMS
- Bergen Logistics
- ChannelAdvisor
- Cin7
- CIO Direct
- Connected Business
- Core Warehouse
- CoreCommerce OMS
- CSV Warehouse
- Dear OMS
- Deposco
- DesktopShipper
- DSV
- EasyPost Fulfillment
- Enlinx
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Extensiv 3PL Warehouse Manager
- Extensiv 3PL Warehouse Manager Alerts
- Extensiv 3PL Warehouse Manager API Permissions
- Extensiv 3PL Warehouse Manager Error Code: ValueNotSupported. Not assigned to Customer X
- Extensiv 3PL Warehouse Manager Overview
- Setting Up Extensiv 3PL Warehouse Manager
- Setting Up International Warehouse Group
- Setting Up Kelly Global Logistics
- Extensiv Warehouse Manager
- Feature List
- Fishbowl
- Flowspace
- GoCadence
- HighJump
- Infoplus Commerce
- Katana MRP
- Landmark Global
- LogiView
- Logiwa
- Moulton Logistics
- NetSuite OMS
- Northstar Automation
- Nucleus
- OfficeDepot
- Omni Logistics
- Orderbot
- PowerHouse
- Propago
- Rakuten Super Logistics
- Red Stag Fulfillment
- RF Pathways
- Rockpoint Logistics
- Ruby Has
- Ship Central
- ShipBob
- Shipedge
- ShipHero
- Shippo
- Ship-Right Solutions
- ShipStation
- Shopping Cart Fulfillment
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Extensiv Order Management OMS
- Extensiv Order Manager OMS - Cannot acknowledge inventory for non-manual sales channels
- Extensiv Order Manager OMS Inventory Not Syncing (Sync Per Order Manager Sales Channel Mode)
- Extensiv Order Manager OMS Overview
- Extensiv Order Manager OMS Settings Order
- How to enable inventory sync from Extensiv Order Manager OMS
- Setting Up Extensiv Order Manager OMS
- SmartTurn
- SnapFulfil
- SphereWMS
- Unleashed
- VeraCore
- Vin eRetail
- Wolin Design Group
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Zoho Inventory
- Adding Custom Sales Order Fields in Zoho
- Error Retrieving Inventory Levels from Zoho
- Setting Up Zoho Inventory OMS
- Zoho - Error message: The Customer is inactive. Please enter an active Customer.
- Zoho - Error message: Unable to find or create Customer Record in Zoho for order number
- Zoho Inventory OMS Integration Overview
Enable Address Validation
Extensiv Integration Manager offers optional US and International Address Correction and Verification, which provides the following functionality:
- Auto-correction and standardization of US addresses into their official format upon loading (CASS Certified)
- Auto-correction and standardization of international addresses for most countries
- Notification and optional holding of orders with incorrect addresses for review and correction
- Splitting of address combined into Address lines 1 & 2 into the corresponding address, city, state, and zip code fields
How to set up
For each Order Source you wish to enable Address Verification for, follow these steps:
- Browse to that Order Source in the Carts tab.
- Click Edit Setup, then locate the Verify Addresses option under the General Order Options settings.
- From the drop-down menu, select Shipping to enable for ship-to addresses or Shipping & Billing to enable for both ship-to and bill-to addresses.
- In the Which Countries drop-down menu, select whether you'd like to validate only US addresses, only international addresses, or both. (Prices vary—see below.)
- Select whether or not Integration Manager should Hold Back orders with Address Error. If enabled, you will be notified by email and must correct any address in Integration Manager before it will load into the warehouse.
- Click Save.
You can disable Address Verification for your entire account in the Integration Management Profile & Billing tab. Disabling this here will turn off all address verification for all carts in your account.
Cost
Address Verification charges per order lookup. The exact rate depends on your monthly order volume. USA and International lookups are counted and charged separately. See the table below for rates:
Below 30 Lookups |
Up to 500 Lookups |
Up to 1,000 Lookups |
|
USA |
Free |
2 cents each |
1.5 cents each |
International |
7 cents each |
7 cents each |
6.5 cents each |
Up to 8,000 Lookups |
Up to 20,000 Lookups |
Over 20,000 Lookups |
|
USA |
1 cent each |
0.9 cent each |
0.8 cent each |
International |
6 cents each |
5.8 cents each |
5.5 cents each |
Orders are charged for address validation lookup at the following times:
- When orders initially load into the Integration Management
- When the order address is manually edited and saved within the Integration Management
- You will be notified in real time if the address was successfully corrected or not.
- You will be charged each time you edit an order's address.
The monthly volume will be calculated on the last day of your pay period to determine your per-order cost. For example, if you have 550 US address lookups, you will pay 1.5 cents each for a total of $8.25. The Address Verification charges will be added to the upcoming bill as a separate line.
Additional Data
Along with verifying and correcting addresses, enabling will also make additional data available on the order, which can be used to improve shipping performance or lower shipping costs. These fields include the following:
- ship_address_type - R for Residential, C for Commercial
- delivery_barcode - USPS Delivery Point Barcode
- shipping_county - County Name
- shipping_county_fips - County FIPS code
- carrier_route - USPS carrier route code
- carrier_route_type - Example: city_delivery, rural_route, po_box
- shipping_latitude
- shipping_longitude
- address_confidence - Example: high, low
- address_analysis - JSON string of Delivery Point Validation and other data
For help accessing or using the fields, please reach out to Integration Manager Support. All fields are available through our API, and some fields are connected to our pre-built WMS integrations.