Integration Management

Updated on August 5th, 2024

+ More

Participate in our Help Center User Experience Survey to shape its future enhancements. It's quick, under 5 minutes, and your feedback is invaluable.

Order Sources

Transitioning from the DSCO FTP cart to the DSCO API cart

This guide is intended for users currently using a DSCO CSV cart (also known as a DSCO FTP cart) and wish to transition to their new API connection. Extensiv Integration Manager encourages all users to make the change to this more stable connection, as it gives our support team more flexibility to troubleshoot potential issues as well as support additional DSCO features.

If you have not yet set up your Warehouse Codes in Integration Manager, please read: Setting Up Warehouses in DSCO .

Any open orders that originally passed through the FTP (CSV) cart will not be closed out in DSCO by the new cart. They must be fulfilled before you disable the old connection."

Request a Supplier oAuth Token from DSCO:

You'll want to reach out to the DSCO support team to retrieve an oAuth token. You will need to specify to the support team that you're looking for a supplier oAuth token for Integration Manager. You can contact DSCO's support team using support@dsco.io.

Create and set up your DSCO API Cart

Once you've received your oAuth token, you'll need to create your DSCO API Cart.

Navigate to the Merchants screen and select the New Cart icon.
In the New Setup screen, scroll down to and select the DSCO API cart. Make sure you are not selecting the FTP option.
Follow our guide on setting up your DSCO API Cart here.

Disabling your DSCO FTP Cart

In order to prevent orders from falling through during the transition you'll want to stop your orders export and inventory download in your DSCO account first. You will also want to stop the order download and inventory upload in Integration Manager, for your FTP Cart. All order and inventory data will be sent via the new API connection. You can leave shipping upload on for the old connection until all the outstanding orders have shipped.

Stopping your Order and Inventory Automation in DSCO

Log into your DSCO account and select the 'Automation' tab from the navigation bar. Then select the Jobs tab.

In the 'Active Jobs' screen deactivate both the Orders Export and Inventory Download jobs by selecting the 'pause' icon under the actions column.
Do not deactivate the Shipment Download job. This will allow orders that have not yet been fulfilled to still receive their shipping information.

Stopping your Order and Inventory Automation in Integration Manager

Log into your Integration Manager account and navigate to your old DSCO FTP cart.
In the DSCO FTP cart select the Edit Setup option.
Inside of the Edit Cart Setup screen navigate to the Services section and change the Order Download and Inventory Upload settings to Off. Do NOT disable the Shipment Upload service.

Deactivating your DSCO FTP Cart

Once the last open orders in your FTP cart have been fulfilled you can disable the shipment automation jobs in both DSCO and Integration Manager. Once those are disabled we will no longer use the FTP (CSV) cart to send shipping updates to DSCO.

Note: Any open orders that originally passed through the FTP (CSV) cart will not be closed out in DSCO by the new cart. They must be fulfilled before you disable the old connection.

To completely disable your DSCO FTP (CSV) cart, navigate to the DSCO FTP cart inside of Integration Manager and select the Disable button under the Extended Actions section. Integration Manager does not charge for disabled carts but you will be able to re-activate this connection at any time if you choose to.

dsco api dsco ftp