Integration Management
Updated on February 16th, 2023
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Order Sources
- 1ShoppingCart
- Amazon Direct Fulfillment
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Amazon Seller Central
- Amazon - Access to Orders.ListOrders is denied
- Amazon - No valid marketplaces
- Amazon Could Not Upload Tracking
- Amazon Inventory Error - An FBA offer already exists on this SKU
- Amazon Inventory Sync Issue
- Amazon Marketplace Alerts
- Amazon Marketplace Extra Fields
- Amazon Marketplace Integration Overview
- Amazon Marketplace Settings
- Amazon orders marked as late even when shipped same day
- Amazon Ship Confirmation Delays
- Amazon Ship Methods
- Error: Amazon MWS Developer Access is About to Expire
- Missing Amazon Seller Central Orders
- Setting Up Amazon Seller Central
- ApparelMagic
- ArcDynamic
- AspDotNetStorefront
- BigCommerce
- BlueCherry
- BrightSites
- ByDesign Freedom
- Centra
- ChannelAdvisor
- Cin7
- ClickBank
- Cratejoy
- CS Cart
- CSV Cart
- Dear Systems
- DemandStream
- DSCO
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Ebay
- Ebay Auth token is expired
- Ebay Error - Variation level SKU should be supplied to revise a Multi-SKU item.
- eBay Integration Overview
- Ebay listings not syncing with Extensiv Integration Manager
- eBay Settings
- How to find "Sales Record Number" in eBay?
- Inventory-based listing management is not currently supported by this tool - Ebay
- Setting Up Ebay
- Using eBay Global Shipping Program
- You've reached the number of items you can list - Ebay
- Ecwid
- Etsy
- Faire
- Feature List
- Forecastly
- Goldbelly
- Google Shopping
- Groupon
- Houzz
- Infusionsoft
- Integral Group
- Joor
- Lightspeed Retail
- Linnworks
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Magento
- Access Denied - Magento
- Invalid api path - Magento
- Invalid carrier specified - Magento
- Magento 1 Settings
- Magento 2 Permissions Error
- Magento 2 Settings
- Magento orders missing products
- Magento Shipment Emails Don't Include Tracking Number
- Setting Up Magento
- Setting Up Magento 2
- SOAP extension is not loaded - Error Message
- Supported Plugins - Magento
- Neto
- NetSuite
- Nexternal
- OnBuy
- OpenCart
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Order Manager
- Extensiv Order Manager Integration Overview
- Extensiv Order Manager Settings
- Extensiv Order Manager Warehouse Name or Warehouse ID error
- Initialize Inventory Sync For New Extensiv Order Manager Products
- Setting Up Extensiv Order Manager
- Setting Up ShipStation as an Order Destination for Extensiv Order Management
- OrderBot
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OrderStream
- CommerceHub Confirmation Error - PO does not exist for this relationship
- CommerceHub Confirmation Error - PO is not in a state where this action can be applied
- CommerceHub Inventory Not Updating
- CommerceHub Orders Late or Not Shipped
- CommerceHub OrderStream Invoices
- CommerceHub OrderStream Settings
- CommerceHub Required Resources
- CommerceHub Walmart.com
- Performing tests inside CommerceHub Testing Portal
- Setting Up CommerceHub OrderStream
- Setting up Merchant SKUs and UPCs - CommerceHub
- Overstock.com
- PayPal
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PrestaShop
- Blank Tracking Number - PrestaShop
- Error pulling mapping code from PrestaShop
- Fatal Error - PrestaShop
- Internal error. To see this error please display the PHP errors. - PrestaShop
- Internal Server Error 500 - PrestaShop
- PrestaShop Settings
- Setting Up PrestaShop
- Shipping Confirmation Error - PrestaShop
- Unexpected HTTP Status 302 - PrestaShop
- Pulse Commerce
- Quickbooks
- Radial
- SalesForce
- Shift4Shop - 3DCart
- ShipStation
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Shopify
- How to Ignore Shopify POS Orders
- Setting Up Shopify
- Shopify - Line Items: must be stocked at the same location
- Shopify - This action requires write_orders scope
- Shopify Filter Order Rules
- Shopify Integration Overview
- Shopify Inventory Not Syncing
- Shipping Method Setup - Shopify
- Shopify Payment Status Info
- Shopify Products say: Unavailable on Extensiv Integration Manager
- Shopify Settings
- SPS Commerce
- Squarespace
- Sticky.io
- Teapplix
- UltraCart
- Uniware ClearConnect
- Unleashed
- Veeqo
- Vend POS
- Vin eRetail
- Volusion
- Walmart Marketplace & DSV
- Wayfair
- Web Shop Manager
- Wish
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WooCommerce
- API key provided does not have write permissions - WooCommerce
- Cannot communicate securely with peer - WooCommerce
- Cannot connect to WooCommerce site
- Conflicting Order Numbers - WooCommerce
- Error adding notes to order - WooCommerce
- Fix WooCommerce Permissions
- Invalid response from WooCommerce
- Setting Up WooCommerce
- Setting WooCommerce Timezone
- Sorry, you are not allowed to create resources - WooCommerce
- WooCommerce Confirmation Methods
- WooCommerce Inventory Sync
- WooCommerce reported a file not found error
- WooCommerce Settings
- WooCommerce Ship Methods
- Xero
- XML Cart
- Yahoo Stores - Small Business
- Zoho Inventory
Setting Up CommerceHub OrderStream
Integration specs:
Supported functions:
- Order Download
- Inventory Sync
Shipment Confirmation - Detailed
Required Parameters
- FTP Server
- FTP Username
- FTP Password
- Your Partner ID
- Their Partner ID (Retailer ID)
- Your Vendor ID* (Retailer Dependent)
- Warehouse ID (aka Facility ID)
CommerceHub is an EDI connection. As such it is your responsibility to carefully read the setup documentation and understand any requirements CommerceHub or the retailer have put on your specific setup. EDI connections are never plug-and-play and you must take responsibility for knowing your requirements and setting up your products and SKUs correctly in order for the connection to work smoothly.
Premium Setup
CommerceHub Setups or testing performed by Integration Manager have a setup fee. Please create a support ticket to get a new setup started.
Step-by-step guide
- You must have OrderStream enabled on your CommerceHub account.
- Extensiv Integration Manager uses SFTP communication with OrderStream via XML. Make sure your OrderStream account is setup for SFTP communication (not VAN)
- Please contact CommerceHub at partnersetup@commercehub.com and let them know you will be using XML over SFTP. They will provide FTP credentials for Integration Manager.
- Extensiv Integration Manager uses SFTP communication with OrderStream via XML. Make sure your OrderStream account is setup for SFTP communication (not VAN)
- Request the supplier test plan and XML guides from CommerceHub and send it to Integration Manager. (these can be found in your CommerceHub Resource Center as well)
Setup your warehouse From shipping address in the Integration Manager merchant. Click on Locations Products, select a warehouse, click Edit Warehouse, click Add Address.
- Place the CommerceHub Warehouse/Facility ID in the "AddressLocationNumber" field in the Integration Manager Warehouse Address.
- You can find your Warehouse/Facility ID in OrderStream by going to Warehouses > Manage Warehouses.
Document numbers
- 850 Purchase Order
- 855/997 Acknowledgement
- Integration Manager can only supports full Acknowledgements. If an order can only be partially fulfilled then a partial acknowledgement should be sent using CommerceHub's Web Portal.
- Integration Manager can only supports full Acknowledgements. If an order can only be partially fulfilled then a partial acknowledgement should be sent using CommerceHub's Web Portal.
- 856 Shipment
- 810 Invoice
- We recommend you enable Auto Invoicing in CommerceHub, but Integration Manager can generate basic invoices. Contact CommerceHub for setup information.
- 846 Inventory Advice
CommerceHub connections through Integration Manager only support Dropship orders, not B2B.
Data exchange method in CommerceHub
When configuring your CommerceHub OrderStream account, please select the data exchange methods as shown HERE. Note: Document types may vary per retailer. Please select SFTP and XML for all Integration Manager documents (listed above).
Testing process
CommerceHub requires testing the connection before going live.
- Enter your test credentials into Integration Manager to load orders.
Contact Integration Manager support to have us generate testing responses for those orders.
- Please include the retailer Test Plan & HubXML documents provided by CommerceHub. Read instructions for downloading them.
- Integration Manager will respond with a list of manual actions you must also perform. Login to https://test.commercehub.com to complete them.
- Once done, let CommerceHub know to review the test orders.
- Additional changes or test orders may be required.
When certified, you can switch go live by removing the "-test" from the FTP Server setting in Integration Manager.
- Example: mystore.sftp-test.commercehub.com mystore.sftp.commercehub.com
Note: Save your testing password in case you ever plan to set up a second retailer. CommerceHub will re-use the same testing password but will not provide it to you again which can draw out the amount of time it takes to setup future retailer connections.
Packing Slips
Integration Manager does not sync custom packing slips from CommerceHub. Custom packing slips must either be manually downloaded from CommerceHub or generated in your back-end/warehouse system.