Product sync runs on the same frequency as inventory sync. Make sure you have turned on the inventory sync in your Merchant Settings and your Cart Settings. Also, make sure you have turned on the Product Sync settings on both of those screens as well. Product sync is defaulted to OFF.
 

The most common timing for Product/Inventory sync is Hourly. If both your Warehouse Management System and Cart are set to hourly sync, please allow up to 2 hours for product data to propagate from the OMS/WMS to your cart.
 

Verified compatible warehouse management system

This is a list of connections in Integration Manager that have been tested and validated for Product Sync for Faire. If a WMS is listed here then we have collaborated with Faire using live production data to maximize product detail coverage when synchronizing between both systems. If you are using a different WMS and would like to collaborate with Integration Manager or Faire to test your connection please reach out to Support. 
 

1. ApparelMagic
    

Special requirements

SKUs

All product variants in Faire must receive a SKU in order for product details to sync. The SKU should have exactly one counterpart in your WMS/OMS leading to a 1:1 ratio between both systems. If two different SKUs are used then Integration Manager can use the product alias to translate between the two.
 

Wholesale Price

Each product variant must have a wholesale price.
 

Product Images

Products can be pushed to Faire in a 'PUBLISHED' state but must have images available. Any product that does not have images will be pushed in the 'UNPUBLISHED' state.