Shipping Operations

Shipping with Sendle

Overview

This article reviews the features and services available when shipping Sendle orders through Small Parcel Suite, as well as how to connect a Sendle carrier account to Small Parcel Suite.

Supported Providers

Label Provider	Supports Sendle?
BUKU Ship	No
Pitney Bowes	No
ShipEngine	Yes

Supported Features

Feature	Description	Supported?
Adult Signature	Requires recipient to sign for a delivery and be at least 21 years old	No
Carrier Insurance	Insurance available for purchase through carrier	Yes
Delivery Confirmation	Allows recipient to receive email notification upon delivery	Yes**
Direct Signature	Requires someone at the delivery address to sign at time of delivery	No
Domestic Shipping	Shipping supported in U.S.	Yes
Electronic Customs Submission	Commercial invoice is automatically delivered to customs after shipping label is printed	N/A
End of Day (Electronic)	Order is automatically manifested with carrier	Yes
End of Day (PDF)	Manifest can be downloaded as a PDF file*	Yes
International Shipping	Shipping supported outside of U.S.	No
Label Reference Fields	Allows up to three label messages per shipping label	Yes*
	(Configured in Small Parcel Settings)
Multi-Package Shipping	Multiple packages allowed per shipment	No
Multiple Accounts	Allows connection of multiple accounts	Yes
Return Labels	Allows printing of return labels	Yes
Signature Confirmation	Requires someone at or near the delivery address to sign at time of delivery	No
Third-Party Billing	Allows billing of shipping costs to a third-party that is not the shipper or receiver	No
Tracking	Verification of delivery progress	Yes

Label Reference Fields

Sendle supports 1 label reference field.

Insurance is always included in your label requests to Sendle.

Supported Services

The ship services listed below are available when shipping Sendle orders in 3PL Warehouse Manager. Please note that these service names may vary slightly from their official carrier labels.

Service Level	Transport Territory
Sendle Preferred - Pickup	Domestic
Sendle Preferred - Drop Off	Domestic
Sendle Saver - Pickup	Domestic
Sendle Saver - Drop Off	Domestic

Connection Guidelines

To connect a Sendle account to Small Parcel Suite, you must have the following information. To signup for a Sendle account, you can do so online at https://try.sendle.com/en-us/partners/extensiv.

● An active account with Sendle

● Your Sendle Account ID and API Key

● You must enter your billing details into your Sendle account before it can be successfully connected to ShipEngine.

Frequently Asked Questions (FAQs)

Fuel Surcharge

Sendle does not charge fuel surcharges.

Scheduled Pickups

Creating a Sendle label will automatically schedule a pickup based on the scheduled Ship Date.

Sendle does not do same day pickup without prior approval for your account.

SCAN Forms

To assist you in generating SCAN forms effortlessly, Sendle has put together a step-by-step guide. You can access this guide and detailed instructions by simply clicking on the following link.

Estimated Delivery Date for Rates

Sendle assumes next day pick-up for your shipments. If you are rate shopping in Small Parcel Suite, the delivery dates returned will reflect an assumption of same day pickup.

sendle shipping