Integration Management

Updated on September 11th, 2025

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Schedule Service Frequency

For each job in Extensiv Integration Manager you can customize how frequently Integration Manager will communicate with that system. Whenever available, we recommend you select Automatic which will communicate as soon as data is available. This is the default when available.

Here is a list of jobs that need to be scheduled when setting up Integration Manager:

Merchant Level

Found in the Merchant tab. Click Edit Setup. These jobs set how frequently Integration Manager communicates with your WMS, OMS, or other back-end system.

Service	Description
Order Delivery	Sets how often Integration Manager sends new orders to the WMS/OMS
Shipping Confirmations	Sets how often Integration Manager picks up tracking records from the WMS/OMS
Inventory	Sets how often Integration Manager picks up inventory levels from the WMS/OMS

Cart Level

Found in the Carts tab. Select a cart and click Edit Setup. These jobs set how frequently Integration Manager communicates with your shopping cart or other order source.

Service	Description
Order Download	Sets how often Integration Manager downloads orders from the shopping cart
Shipment Upload	Sets how often Integration Manager sends tracking numbers received from the WMS back to the shopping cart
Inventory Upload	Sets how often Integration Manager sends inventory levels received from the WMS back to the shopping cart

Automatic Schedule

The Automatic schedule option tells Integration Manager to transmit the data as soon as possible. In general you can expect a 1-2 minute delay between Integration Manager receiving the data and passing it to the next system.

Service	Level	Description
Order Delivery	Merchant	Sends orders to the WMS as soon as they load into Integration Manager or edited in the Orders screen
Shipment Upload	Cart	Sends tracking data to the cart as soon as it is received from the WMS
Inventory Upload	Cart	Sends inventory to the cart as soon as it is received from the WMS or an order is loaded from a different cart.

Automatic Schedule Drawbacks

Batch Size: The Automatic schedule runs as soon as possible even if there is only a single record to transmit. If you want you data batched into larger updates, you may want to choose a less frequent schedule
Retries: The automatic schedule does not immediately retry if a record fails. The record will be retried when the service is triggered again by a new record. The automatic schedule also has two cleanup runs per day where it will retry any failed records. These two cleanup runs are randomly scheduled.