New Customer Introduction

If you are referring a new customer to the Integration Manager to introduce them and start their setup, please email: support-im@extensiv.com.

Include the following information:

• Company Name & Customer contact information. Feel free to CC the customer directly on introductory email.
• Plan type (Merchant or Warehouse)
• Integrations needed and which direction
  • eg. Orders from Shopify to 3PL Warehouse Manager
• If any non-standard or custom connections are requested, please provide details.
  • eg. Client would also like to load orders from FooBar Cart. Can you provide a quote for this system?
• Any time frames available.

Migrate Account Into Master Account

If your clients set up their own Integration Manager account, but instead their account should be a part of your master account, please reach out to support-im@extensiv.com with which account needs to be migrated. After migration, you will be responsible for the billing of their account usage.