Shipping Operations

Shipping with UPS

This article reviews the features and services available when shipping UPS orders through Small Parcel Suite, as well as how to connect a UPS carrier account to Small Parcel Suite.

To learn about connecting Small Parcel Suite to UPS, go to the Connecting Small Parcel to UPS article.

Supported providers

Label Provider	Supports UPS?
BUKU Ship	Yes*
Pitney Bowes	No
ShipEngine	Yes

*To connect with BUKU Ship, you need to connect an account in Small Parcel as “UPS Mail Innovations".

Supported features

Feature	Description	Supported?
Adult Signature	Requires recipient to sign for a delivery and be at least 21 years old (Configured under Shipping Info)	Yes
Carrier Insurance	Insurance available for purchase through carrier (Configured under Shipping Info)	Yes
Delivery Confirmation	Allows recipient to receive text or email notification upon delivery (Configured under Shipping Info)	Yes
Domestic Shipping	Shipping supported in U.S.	Yes
Electronic Customs Submission	Commercial invoice is automatically delivered to customs after shipping label is printed	Yes
End of Day (Electronic)	Order is automatically manifested with carrier.	Yes
End of Day (PDF)	Manifest can be downloaded as a PDF file	No
International Shipping	Shipping supported outside of U.S.	Yes
Label Reference Fields	Allows up to three label messages per shipping label (Configured in Small Parcel Settings)	No
Multi-Package Shipping	Multiple packages allowed per shipment	Yes
Multiple Accounts	Allows connection of multiple prepaid billing accounts	Yes
Rate Shopping	Returns estimated shipping rates (Configured in Small Parcel Settings)	Yes
Return Labels	Allows printing of return labels	Yes
Signature Confirmation	Requires someone at or near the delivery address to sign at time of delivery (Configured under Shipping Info)	Yes
Third-Party Billing	Allows billing of shipping costs to a third-party that is not the shipper or receiver	Yes**
Tracking	Verification of delivery progress	Yes

Please note the following:

UPS supports the first two Label Reference fields; it is configured in Small Parcel Settings.
Return Labels for UPS will not include any Label Reference Fields that were on the original outbound order.

When billing third-party, you must have a valid zip code and account number defined in the Carrier and Routing section of the order.

Supported services

The ship services listed below are available when shipping UPS orders in 3PL Warehouse Manager. Please note that these service names may vary slightly from their official carrier labels.

Service	Transport Territory
2nd Day Air AM	United States
3 Day Select	United States
Ground	United States
Economy Mail Innovations – International	International
Express Saver	United States
Mail Innovations – Priority Mail*	United States
Next Day Air	United States
Next Day Air Early A.M.	United States
Next Day Air Saver	United States
Priority Mail Innovations – International	International
Standard	United States
Standard International	International
UPS 2nd Day Air	United States
UPS SurePost 1Lb or Greater	United States
UPS SurePost BPM	United States
UPS SurePost Less Than 1Lb	United States
UPS SurePost Media	United States
UPS Worldwide Express Plus SM	International
UPS Worldwide Saver SM	International
Worldwide Expedited SM	International
Worldwide Express	International

*These are special package services that require items to be packed in specific packaging to return the correct rates. Package definitions are set up under Orders > Manage Packaging with the appropriate descriptions—see Shipping with UPS Mail Innovations® to learn more.

To learn more about BUKU Ship, Pitney Bowes, and Ship Engine, please go to the Connecting Carriers to Providers.

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Shipping with UPS

Supported providers

Supported features

Supported services

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