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Creating a Rush Fee Rate
This article outlines steps on how to create a rush fee rate that could be applied whenever a transaction is processed outside the normal process and Service Level Agreement (SLA).
Scenario: As a 3PL provider, I want to create a rate that will charge my customers a rush fee when I process a transaction outside my SLA.Â
Step-by-step guide
- Go to Rates > Rate List.Â
- Click + Create Rate in the upper right corner.Â
- Select the following options in the Create New Rate window.
Automated rate > Smart Rate > Flat Rate
- Provide basic details such as Rate Name, Rate Description, and Charge Label.
- Select Shipping for the Transaction Type and Handling for the Charge Category.
- Select Fulfillment Time for the Conditional Field in the Charge Condition section.
Fulfillment time refers to the time taken between the transaction created date/time and the transaction confirmed date/time.
The Conditional Value specifies the number, or range, of hours between the transaction created date/time and the transaction confirmed date/time for which this rate applies.
 - Select Between as the operator for this scenario. Then, indicate the number of hours in the Conditional Value field. Â
- Click Next.
- Select the following options in the Charge Method section. Then, click Next.Â
Charge Type: Flat
Counting Unit: Transaction
Calculate By: Count
- Indicate the desired charge amount for this rate. Then, click Next.Â
- Select between No or Yes, Add Condition. If you select Yes, Add Condition, you can add another condition as desired. Repeat Steps 7-10 in this case. Otherwise, proceed to Step 12 if you select No.
- (Optional) Group Total Charges by Location, Lot, SKU or Item Classification in the Rate-Level Rules section. Otherwise, click Skip.
- Click Yes, Save to save this rate.
- (Optional) Select Yes to add to a rate sheet as desired.