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Extensiv Hub
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Popular Articles
- Known Issues List
- Logging into Extensiv Hub for the First Time
- Recommended solutions to fix invalid email addresses in 3PL Warehouse Manager
- Navigating Extensiv Hub
- How the transition to Extensiv Hub affects SmartScan
- Product Unification FAQs
- User Management Overview
- How do I Get an Invite?
- Add New User with Integration Manager Permissions
- Getting Started
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Using Hub
- User Management Overview
- Creating User Roles in Extensiv
- Understanding User Roles in Extensiv Hub
- Add New User with 3PL Warehouse Manager Permissions
- Add New User with Warehouse Manager Permissions
- Add New User with Integration Manager Permissions
- Add New User with Billing Manager Permissions
- Modifying and Deleting User Accounts in Hub
- Transferring Ownership of Organization in Hub
- How to Reset Your Password in Extensiv Hub
- Modifying and Deleting Custom User Roles in Hub
- How to Create a New Fulfillment Client as a Sub-Account?
- How to access Extensiv University
- Viewing and Editing User Profile Settings
- Add New User with Order Manager Permissions
- Understanding the Brand Sales Analytics Dashboard
- Assigning Support Chat Permission
- What's my Extensiv ID?
- Adding a Company Logo
- Enabling Two-Factor Authentication (2FA)
- Disabling Two-Factor Authentication
- Setting Up Two-Factor Authentication
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Technical Issues & FAQs
- Known Issues List
- Contacting Extensiv Support
- Recommended solutions to fix invalid email addresses in 3PL Warehouse Manager
- How the transition to Extensiv Hub affects SmartScan
- Product Unification FAQs
- Extensiv Hub Migration Status
- How the transition to Extensiv Hub affects Warehouse Manager (WM) Mobile
- Recommended solutions to fix invalid email addresses in Warehouse Manager
- Understanding Support Processes
- Application Stability
- Verify your connection to Files.com
- Extensiv's Holiday Preparedness Guide
- How to Resolve White Screen Issues with a Hard Refresh or by Clearing the Cache
- Extensiv's Ideas Portal
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Popular Articles
How to Access and Navigate Ideas Portal
How to access the Ideas Portal
Follow the steps below to open the Ideas Portal.
- Open and login to Extensiv.
- Click the question mark at the top right and you will open the Resource Center.
- Select Product Ideas.
- Click Open Portal and you will be taken to the Ideas Portal.
How to navigate the Ideas Portal

- Click on the various product names to navigate to its Portal.
- Click on the Status tabs to see the Ideas under each of the statuses.
Tab | Timeline | Intent |
Gathering Feedback | 2 Quarters away, up to 18 months | This tab is for collecting your feedback, validating ideas, and understanding priorities for projects and initiatives planned for the near future (2+ quarters ahead) and beyond. It includes ideas that are in the early stages of consideration and require input from you to shape their development. |
On the Roadmap | Current and next Quarters | This tab highlights what the Extensiv team is actively working on during the current and upcoming quarters. It communicates ongoing projects and initiatives to you while providing transparency and keeping you informed about current efforts. |
Released | Recently released features | This tab showcases projects and features that have been recently released. It helps you stay updated on the latest developments and improvements that are now available for use. |
- Click on an Idea to show more details.
- You can vote by clicking any of the three buttons:
- Must have - This feature is important to you and integral to how you use Extensiv.
- Nice to have - This feature would improve your usage of Extensiv, but isn't integral to how you use Extensiv.
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Not interested - This feature isn’t relevant to you.