Disabling Two-Factor Authentication
Disabling 2FA
If the admin decides to disable 2FA at the organizational level, the system will check for users with 2FA enabled. In that case, you must first disable it at the user level.Â
- Click Go to User Accounts to proceed.
The 2FA column on the User List page indicates whether 2FA is enabled for a user.
- Select the user account with 2FA enabled. Then, click Edit.Â
- Turn off the Two-Factor Authentication Required field.
- Click Disable 2FA to proceed.
If you are disabling 2FA for many users, you can select 'Don’t show again' to avoid being prompted by the same message on Step 4.
 - Click Save.Â
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