Using Address Validation
Address validation is a feature that utilizes CASS Certification to validate and correct ship-to and bill-to addresses for orders coming through Integration Manager integration. Once enabled for your account, you can turn this feature off and on as needed at no additional cost. This article reviews how address validation works in 3PL Warehouse Manager.
Address validation is available to all 3PL Warehouse Manager customers who are subscribed to our latest ecommerce package offering. If you are interested in adding this feature to your account, would like to confirm your eligibility for using this feature, or need assistance accessing your Integration Manager account, please contact your dedicated Customer Success Manager.
Both domestic and international orders are eligible for address validation, which is specified at the time you enable the feature. It is also activated at the order-source level, rather than at the account level, so you can choose which order sources utilize address validation.
Once enabled for your account in Integration Manager, address validation occurs automatically for all orders that pass through your Integration Manager integrations via background processing.
- If an order passes address validation, no change occurs, and the order imports into the WMS as expected.
- If an order fails and is not automatically repairable, a red exclamation mark is raised in the "Order Status" section on the Integration Manager Orders page and an email is sent to the emails specified to receive Integration Manager alerts.
- In this instance, the order is either put on hold or passed through to the WMS in its failed state—this depends on whether or not you enabled the "Hold Back Orders with Address Errors" setting at the time of enabling the feature, which can be enabled or disabled at any time.
For full setup guidelines, please see Integration Manager Enable Address Validation article.